How it works

The Unganika transaction cycle


Customer

01 Find a service that you need

Compare prices, portfolios, delivery time, and community recommendations in order to find an entrepreneur that best suits your needs. If you have a specific question, simply send them an enquiry.

02 Supply your detailed brief

Be as detailed as possible so the entrepreneur can provide you with the quality service that you are expecting. Your payment is held secure until you confirm that the service is performed to your satisfaction.

03 Manage your transaction

Exchange files and feedback with the entrepreneur via the built-in conversation and transaction management system. The entrepreneur will deliver service within a specified time frame.

04 Approve service delivered

Once you are happy with the service performed, you can mark the transaction complete, and we’ll make sure that the entrepreneur gets paid. Help the community with leaving feedback for the entrepreneur.


Entrepreneur…

01 Post a service that you offer

Post a service offer in accordance with your skills. Be as specific as possible so your customers will know exactly what they are getting for the money they are paying.

02 Communicate promptly

Respond to customers enquiries, as well as requests for custom offers, within a reasonable time. Good communication is a prerequisite for successful cooperation.

03 Build your reputation

Make sure you treat all of your customers the same, and try to provide the best possible service regardless of the transaction value. Satisfied customers will recommend you to their friends.

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