Terms of Service

The legal agreements between Unganika and all esteemed website users.

Terms of Service

Welcome to Unganika community. Unganika is a marketplace platform that facilitates offering of services and sale of products performed by its users. The following terms and conditions (these “Terms of Service”), govern your access to and use of Unganika website, including any content, functionality and Services/Products offered on or through www.unganika.com (the “Site“), by Unganika Brands Ltd, as applicable. Please read the Terms of Service carefully before you start to use the Site.

By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the Unganika Services/Products. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is always available whenever you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.

Key Terms

Unganika means Unganika Brands Limited, which holds: 1. Unganika Digital, 2. Unganika Physical and 3. Unganika Goods.Seller as used by Unganika means: seller , Freelancer or Businessperson where applicable.Sellers are users who offer to Perform Services or Sell Products via Unganika.Buyer as used by Unganika means: Buyer or Client where applicable. Buyers are users who purchase Services or Products via Unganika.Service Page or Product Page is where the Seller can describe their Service/Product and the Service/Product’s terms, and the Buyer can purchase the Service/Product and create an order.Service/Product Extras are additional Services/Products offered on top of the Seller’s Service/Product for an additional price defined by the Seller.Service/Product Multiples are additional quantities of unique orders from the Seller’s Service/Product.Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.Custom Orders are requests made by a Buyer to receive a Custom Offer from a Seller.Orders are the formal agreement between a Buyer and Seller after a purchase was made from the Seller’s Service/Product Page.Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Service/Product.Disputes are disagreements experienced during an order between a Buyer and Seller on Unganika.Revenue is the money Sellers earn from completed orders.Sales Balance is cleared revenue from completed orders for Sellers to withdraw or use to purchase Services/Products.Shopping Balance is shopping credit collected from cancelled orders or Unganika promotions to be used for purchasing Services/Products.

1. Find a service that you need

Compare prices, portfolios, delivery time, and community recommendations in order to find a seller that best suits your needs. If you have a specific question, simply send them an enquiry.

2. Supply your brief

Be as detailed as possible so the seller can provide you with the quality service that you are expecting. Your payment is held secure until you confirm that the service is performed to your satisfaction.

3. Manage transaction

Exchange files and feedback with the seller via the built-in conversation and transaction management system. The seller will deliver service within a specified time frame.

4. Approve service delivered

Once you are happy with the service performed, you can mark the transaction complete, and we’ll make sure that the seller gets paid. Help the community by leaving a feedback for the seller.


Freelancers

Unganika provides you with an opportunity to turn knowledge, talent or hobby into a permanent source of income! We’re here to provide security, privacy, and timely payments, so you can keep doing what you love the most.

1. Post your service

Post a service offer in accordance with your skills. Be as specific as possible so your clients will know exactly what they are getting for the money they are paying.

2. Communicate promptly

Respond to customer enquiries, as well as requests for custom offers, within a reasonable time. Good communication is a prerequisite for successful cooperation.

3. Build your reputation

Make sure you treat all of your customers the same, and try to provide the best possible service regardless of the transaction value. Satisfied customers will recommend you to their friends.

What are you waiting for?

… And Start Transacting!